CUSTOMER SUPPORT

2) MODIFY & UPDATE YOUR ACCOUNT INFORMATION
At My Account you can always update or modify your e-mail address and/or password, company profile and shipping information. Please make sure you input the correct information. You can pick and choose your default shipping information which will be used at the check out.

3) E-MAIL SUBSCRIPTIONS
Feel free to subscribe Barrington Scarves news and promotion information via your e-mail! You can indicate where or not you want to subscribe it

4) FORGOT PASSWORD
If you forget your password, click on the forgot your password link on the sign in page. We will send you your password to your e-mail account indicated in your personal account information. You may change the password to your preference whenever you like to.

2) Please make sure to enter correct shipping address in order to receive items on time. Customer will be responsible for any other charges and fees if address is entered incorrectly.

3) ORDER PROCESSING & TRACKING
We offer UPS tracking number for each shipment. You may find the tracking number at "My Account > Order Status". Once you find this number, you can track your shipment by clicking on the tracking number. Please allow 24 hours to view your shipping status.

4) SHIPPING PROCEDURE WITH UPS
We ship out all available items for orders placed before 3 p.m. during normal business days. Any orders placed after 3 p.m. will be processed the following business day.

UPS U.S. Ground Map
Business days in transit from: FAIRVIEW, NJ 07022

• Returns and exchanges must be reported within 7 days from the day you received items.
• Restocking fee (10% of order amount) applies to all returns.
• Exchanges must be the same or similar items of equal dollar value only.
• RMA number will be issued on each return case.
• Any items returned without Return Authorization will be discarded. No credits will be applied.
• Customers are responsible for the applicable shipping charges for non-damaged items of exchange.

2) HOW TO REPORT RETURN & EXCHANGE
If you would like to report returns and exchanges, please send us an e-mail at support@barscarves.com with your Order number in the subject field. One of our customer service representative will contact with you via phone or e-mail. A return/exchange authorization number will be given. You will NOT be able to return or exchange without authorization number.

3) RETURN ADDRESS
90 DAYTON AVE Bldg 9-4H., PASSAIC, NJ 07055.

4) HOW WILL THE PAYMENT BE REFUNDED
Once we received your package at Barrington Scarves, our A/R department will process your credit.